We are currently investigating an outage on Fivestars Pay Handheld Devices when attempting to function on LTE connectivity.
Incident Report for FiveStars
Resolved
This incident has been resolved.
Posted Jun 17, 2021 - 13:39 PDT
Update
We are continuing to monitor for any further issues.
Posted Jun 17, 2021 - 10:01 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 16, 2021 - 11:20 PDT
Identified
Our downstream network partner believes they have identified an issue on one of their network connections that may have caused the drops that have occurred since 7:30am PT today. They are planning an emergency maintenance window which will begin at 3:30pm PT. It is not expected that this work will interrupt traffic. We will provide an update at 5:30 PM PT or as more information becomes available.
Posted Jun 15, 2021 - 14:23 PDT
Investigating
If you are experiencing this issue, please connect to WiFi to continue to process until this issue is resolved.
Posted Jun 15, 2021 - 11:52 PDT