We are currently investigating an outage on Fivestars Pay Handheld Devices when attempting to function on LTE connectivity.
Incident Report for FiveStars
This incident has been resolved.
Posted Jun 17, 2021 - 13:39 PDT
We are continuing to monitor for any further issues.
Posted Jun 17, 2021 - 10:01 PDT
A fix has been implemented and we are monitoring the results.
Posted Jun 16, 2021 - 11:20 PDT
Our downstream network partner believes they have identified an issue on one of their network connections that may have caused the drops that have occurred since 7:30am PT today. They are planning an emergency maintenance window which will begin at 3:30pm PT. It is not expected that this work will interrupt traffic. We will provide an update at 5:30 PM PT or as more information becomes available.
Posted Jun 15, 2021 - 14:23 PDT
If you are experiencing this issue, please connect to WiFi to continue to process until this issue is resolved.
Posted Jun 15, 2021 - 11:52 PDT