This incident has been resolved.

Our Engineering team is still monitoring the situation. If you are still having issues with your FiveStars tablet, please follow these troubleshooting steps:

https://business-support.fivestars.com/s/article/How-to-Reboot-the-FiveStars-Connect-App-on-the-Connect-Tablet-or-Customer-Touchscreen

A fix has been implemented and we are monitoring the results.

We are currently experiencing an issue affecting the FiveStars Customer Touchscreen tablet. Our Engineering team is aware of the issue and is working to resolve it.

Thank you for your patience while we work through this.