A fix has been implemented and we are monitoring the results.
Posted Dec 28, 2020 - 13:32 PST
The issue has been identified and a fix is being implemented.
Posted Dec 28, 2020 - 13:12 PST
We sincerely apologize as we're experiencing an issue affecting our ability to answer calls. We understand the importance of getting this service up and running again and our Engineering team is working to resolve it as soon as possible. Thank you for your patience. We will continue to post updates here as soon as we can.